Core Platform Maintenance

Scheduled Maintenance Report for MassiveMusic

Completed

The scheduled maintenance has been completed.
Posted Aug 06, 2025 - 10:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 06, 2025 - 09:30 UTC

Scheduled

Dear Clients,

We will be performing essential maintenance to a core database, which may involve several minutes of downtime. Usage of this database is heavily cached, so any downtime which occurs is expected to be minimal. We will have a full support team available throughout the maintenance window to address any potential issues and ensure minimal disruption to the platform. During the maintenance window any impacted area of the platform may return a 500 status code. Please note only uncached streams will be impacted, there will be no impact to cached streams during this maintenance window.

The change will be made on August 6th at 09:30 UTC. If you have any questions or concerns please contact the Client Success Team.


With best regards,
MassiveMusic Client Success Team
Posted Aug 04, 2025 - 14:34 UTC
This scheduled maintenance affected: Media Delivery (Downloading, Fingerprinting, Streaming), API (Catalogue API, Catalogue Search, Playlist API, Purchasing, Locker, Catalogue Events), and Playlist Tool.