Media Delivery API | Preview Clip Update

Scheduled for May 6, 09:00 - 09:05 UTC

Scheduled

Dear Client,

As part of improvements to our media delivery platform we are making a change to how you access preview clip samples. As 7digital supports multiple preview clip lengths and formats within our preview clip library we are updating how we store preview clips to ensure a consistent response from our API. Historically all preview clips have been stored under a single format ID, however we now store each clip variation under its own ID, as documented in the link below.

https://docs.7digital.com/docs/supported-formats

We will soon be updating the behaviour of the ~clip/{trackId} endpoint so that it consistently provides access to preview clips in 30 second, mp3 128kbps format for all requests. If your agreements with the rights holders permit you to access preview clips in a longer duration or higher quality format you should integrate with the ~media/transfer endpoint. This endpoint allows you to specify the format ID of the preview clip you require, providing greater control over the preview clips you can access. Access to the endpoint is managed by 7digital so please contact the Client Success team if you require access.


Regards,
7digital Client Success Team
Posted Apr 23, 2025 - 14:52 UTC
This scheduled maintenance affects: Media Delivery (Downloading, Streaming).