Platform Incident - Elevated Streaming Errors
Incident Report for 7digital
Resolved
This incident has now been resolved. We'll continue to monitor the platform and we'll continue to have engineering support staff on hand should any further issue occur.
Posted Dec 25, 2023 - 22:46 UTC
Monitoring
A fix has been implemented to deal with the elevated error rate and we're now seeing error rates returning to a normal level. We're continuing to monitor the platform and will take any further action as necessary.
Posted Dec 25, 2023 - 22:24 UTC
Identified
We're observing an elevated error rate against stream requests to the platform. The 7digital engineering team are working to resolve the issue and we'll provide further updates as we have them.
Posted Dec 25, 2023 - 21:26 UTC
This incident affected: Media Delivery (Streaming).
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